|
Popularity Ranking:
Guest Reviews:
Kathleen
from Atlanta, GA US stayed on May 29, 2005
"Prior to my visit, I tried to add a day to my trip, but I could not get hold of someone at the hotel. The process you put potential customers through to make reservations is ridiculous and I would not do it again. All numbers end up routing you to a centralized reservations center, which I found frustrating, as I wanted to speak with someone about getting adjoining rooms, which the centralized reservation center couldn't assist with."
Recommends the hotel to others?
No
John
from Vero Beach, FL US stayed on May 14, 2005
"Rooms super expensive and very small with no modern feel. Animal viewing was almost non-existant, a super dissapointment to the kids. This hotel is WAY" over-priced and I would never recommend it to anyone."
Recommends the hotel to others?
No
Anonymous guest
from Boonton, NJ US stayed on April 27, 2005
"Two things: needs more treadmills in the gym. guests were practically fighting over the three that were there. Need to open the gym earlier to alleviate the congestion.
Dining reservation system is a nightmare for people who like to have some flexibility in their vacations. We were told we couldn't be seated in the hotel's restaurants because we failed to make priority seating reservations! How could a hotel restaurant fail to serve its own guests????
Then, when we made the reservations, we ended up waiting to be seated anyway.
Meanwhile, half the tables in the restaurants were empty."
Recommends the hotel to others?
Yes
Jim
from Fort Lauderdale, FL US stayed on April 17, 2005
"We ate in the restuarant Jika. I ordered the filet Mignon (med.) it arrived at my table and I cut a piece from it. placed it in my mouth and instantly tatsed as if I had a nose bleed. I checked the meat and it was barely rare. The staff...once they came around, were very apologetic, even the soux chef came to my table to offer to fix it or prepare something else. I skipped dinner that night but they seemed genuinely sorry. It is the worst meal in recent memory. We checked out a day early."
Recommends the hotel to others?
Yes
Anonymous guest
from Chicago, IL US stayed on April 16, 2005
"The hotel is awfully dark. The rooms were small for the price.
The animals were small in number. The service was mostly good."
Recommends the hotel to others?
No
Deeann
from Kennesaw, GA US stayed on April 07, 2005
"We enjoyed our view from the Savannah room. Rooms were a bit small, but not much time is spent their. The Hotel and location were wonderful."
Recommends the hotel to others?
Yes
Gregory
from Media, PA US stayed on March 25, 2005
"It's a bit pricey but that's Disney for you. They have you by the balls. Nice place, though."
Recommends the hotel to others?
Yes
Cynthia
from Vienna, VA US stayed on January 01, 2005
"We arrived on December 30 in the evening and found there were no restaurants avilable for that night or the next night. On New Year's Eve we were lucky to get into the Rainforest Cafe at 5:15, and the other night we ate at your food court (not the best food!). I think you should give guests priority on those nights so people just arriving have somewhere to eat with decent food."
Recommends the hotel to others?
Yes
Gerd
from Cape Coral, FL US stayed on January 01, 2005
"Booked via Internet, requested Savannah view. Arrived at check in..NO SAVANNAH rooms were booked. So we had to re-do the whole thing .took approx 1/2 hour. Personnel was excellent..but screw up with the booking...that should be corrected.."
Recommends the hotel to others?
Yes
Sheryl
from Rochester, MI US stayed on January 01, 2005
"We would have enjoyed to stay more nights at the hotel but the price was too high for us to afford 5-6 nights. We could only stay 2. It is a shame it is so expensive. The only other issue was that of the dining...more so with the reservation system...I believe if you are staying at a certain resort, you should have the privilage of being able to dine at any of the restaurants. We tried booking Jiko for 2 days and it was really difficult. We were put on a waiting list and eventually we were called but we couldn't make plans to do anything else and had to sit in our room waiting. It seems if you book a room you should be able to eat onsite at the nicest restaurants.....we did pay a high amount for our room and deserved more of an effort from the resort. That may be something you can work on. A family should not have to call and make reservations weeks in advance prior to their stay just to eat. This placed us in a very uncomfortable situation and slightly tarnished our experience. Please work on that. Otherwise, everything was very nice and the sites were spectacular."
Recommends the hotel to others?
Yes
Denise
from Orlando, FL US stayed on December 18, 2004
"The TV Cabinet door was broken, and the bathroom was a little dirty, but other than that I enjoyed my stay.
I just thought Disney was on top of broken furniture more than the average hotel."
Recommends the hotel to others?
Yes
Bill
from Orlando, FL US stayed on December 18, 2004
"This was a company gift and the two suites were very nice"
Recommends the hotel to others?
Yes
Christina
from West Tisbury, MA US stayed on December 17, 2004
"We had a great stay, really enjoyed the hotel and Disney in general. One thing that was dissapointing, we went to Downtown Disney and had lunch at Fultons Crab house which was really poor, the food and service. Its standards really seemed lower than other Disney restaurants."
Recommends the hotel to others?
Yes
Elaine
from Coral Springs, FL US stayed on October 17, 2004
"Thoroughly enjoyed this trip and stay the best!!!!! We've been many times to Disney and have stayed in many Disney Resorts, this outshined
all of them. I just wish it was more affordable to visit more often."
Recommends the hotel to others?
Yes
Eric
from Venice, FL US stayed on October 14, 2004
"What an achievement for Disney. We were expecting it to be very commercial and were really pleased to see how authentic it was. It showed great respect for the African culture and opened our minds to the art, music, and architecture of Africa. I was truly, truly impressed and moved by the architecture, interior design, and art of the hotel. The staff was lovely too. It was a bastion of calm after a day in the parks. And I haven't even mentioned the amazing views of the Savannah. What a treat. What a delight. Great job - congratulations to all the people who so clearly put heart and soul into this project."
Recommends the hotel to others?
Yes
Rosemarie
from Pompton Lakes, NJ US stayed on September 02, 2004
"On the whole, this was an excellent value. For the price, the amenities were top shelf and the staff was excellent. The only suggestion I might make is that there really should be a greater variety in food choices. The selection at the Mara was ok but did not change from day to day. The sit down restaurant was a bit pricey for people with children and the buffet, while affordable was a bit lacking in selection. The room service breakfast menu was excellent but the dinner choices were limited. That's it though. We will definitely plan on staying here again next time:-)"
Recommends the hotel to others?
Yes
Doreen
from Fort Lauderdale, FL US stayed on July 12, 2004
"The view of the animals was great, Jiko was awesome and Boma was great. When I made a reservation we were seated within 15 mins. of the reservation.
The room could have been clearner when we arrived, but it was not unlivable.
Thanks,
Doreen Christopher"
Recommends the hotel to others?
Yes
Francis
from Fort Lauderdale, FL US stayed on July 12, 2004
"Had a great vacation."
Recommends the hotel to others?
Yes
Jimmy
from Char, SC US stayed on July 05, 2004
"The animals are the stars of the stay. Waking up and having coffee on the balcony while watching giraffes, elands and wildebeast graze forty yards away is worth every penny."
Recommends the hotel to others?
Yes
Leeann
from Athens, GR stayed on December 24, 2003
"It was good to see that the animals we expected to see based on what we saw on the internet about the hotel, we did. Which is actually quite unusual. You usually are shown things about hotels on the internet which never come up to scratch!"
Recommends the hotel to others?
No
James
from Frisco, TX US stayed on December 14, 2003
"Nothing was right from the time of check in to the poor attitudes in the buffet. Did not get the room we were told at first by reservations and did not ever get the bed type we were promised."
Recommends the hotel to others?
No
Bradley
from Orchard Lake, MI US stayed on November 03, 2003
"Very pleasant setting. Game viewing was impressive. Quality of dining was exceptional."
Recommends the hotel to others?
Yes
Anonymous guest
from Durham, NC US stayed on October 30, 2003
"Other than expensive room fare and food, the hotel was outstanding. We would stay again."
Recommends the hotel to others?
Yes
|
;)
;)
;)
;)
;)
